Question 1

Who is Paypuce and where are you based?

Accepted Answer

We are a Belgian family-owned company founded in 2011, specializing in payment solutions. Our head office is located in Ransart, near Charleroi, in Wallonia.

Question 2

What types of payment solutions do you offer?

Accepted Answer

We provide a complete range of solutions to fit your business needs: portable and fixed payment terminals, cash register integration, e-commerce tools, and even dedicated solutions for events through our PayPerPot (payperpot.eu)service.

Question 3

What are the main advantages of choosing Paypuce?

Accepted Answer

With us, you benefit from:
 • The latest generation of reliable payment terminals.
 • An “all risks” maintenance contract for your peace of mind.
 • Rapid technical support, with on-site intervention within 2 hours.
 • Transparent pricing with no hidden fees or fixed transaction costs.
 • Fast settlements – your funds are deposited the very next day (D+1) into the account of your choice.

Question 4

What payment terminals do you provide?

Accepted Answer

We offer several options depending on your activity:
 • Portable (mobile) terminals for on-the-go transactions.
 • Fixed terminals for your counter or reception.
 • Cash register integration for seamless payments.
 • PayPerPot for events and temporary activities.
 • E-commerce solutions to accept payments online.

Question 5

I heard about a new “tip” feature. How does it work?

Accepted Answer

Yes! Since 2025, our PAX and Castles terminals (https://www.paypuce.com/nos-terminaux-paiement-belgique)let your customers add a tip easily. They can choose a percentage, set a custom amount, or simply skip it if they prefer.

Question 6

How quickly will I receive my payments?

Accepted Answer

We guarantee fast settlements: your payments are transferred into your account the very next day (D+1).

Question 7

What kind of technical support can I expect?

Accepted Answer

Our local team is here for you. If you ever have a problem, we intervene within 2 hours. Plus, our maintenance contract covers all risks (except liquid spills), so you’re never left stranded.

Question 8

How can I contact you for a personalized offer?

Accepted Answer

You can reach us easily:
 • By email at info@paypuce.com(mailto:info@paypuce.com)
 • By phone at +32 787 90 200
 • Or come visit us at Rue Louis Jasmes 75, 6043 Ransart, Belgium.

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